Terms & Conditions

INFORMATION FOR DELEGATES

Courses may have an element of practical training and, subject to the course being delivered, we may ask participants to wear a full-body harness, or breathing apparatus, climb ladders, crawl in confined spaces, or walk around roof areas. All participants must have a reasonable level of health and fitness and be able to undertake any practical element during the course.

Participants will be asked to sign a medical declaration confirming they have no health conditions that would limit their participation on the training course. If you are unsure, please contact us before arrival.

All courses will be delivered and assessed in English – It is your responsibility to ensure that all participants can speak, write, and understand English. If this is a concern, please contact Eurosafe prior to the course commencing.

If a delegate has any learning needs or concerns, we politely ask that they speak to the Course Trainer beforehand.

EUROSAFE TRAINING & PPE LTD – TERMS & CONDITIONS OF SALE FOR TRAINING SERVICES

1. BASIS OF SALES
These Terms and Conditions shall come into effect upon receipt of the completed Eurosafe Training & PPE Ltd (hereby referred to as ETP) booking form. Where these terms conflict with our standard Terms and Conditions, these terms shall prevail.

2. SUPPLY OF TRAINING
2.1 All contracts are formed pursuant to a request for a place on an ETP course made using this Booking Form shall be subject to our standard Terms and Conditions and the terms set out herein.
2.2 ETP reserves the right to amend the Agreement if necessary to comply with any applicable law or regulatory requirement, or if the amendment will not materially affect the nature or quality of the
Training, and ETP shall notify the Customer in any such event.
2.3 ETP shall use reasonable endeavours to supply the Training to the Customer in accordance with these Terms and Conditions in all material respects but reserves the right to change the course content of any Training Course at any time and without including but not limited to the content, lecturers, timing, and venue of the course for reasons beyond the control of ETP.
2.4 ETP shall use reasonable endeavours to meet any specified training dates, but any such dates shall be anticipated dates only and may be subject to alteration. All open courses run subject to demand and, as such, we reserve the right to cancel or postpone as deemed necessary.
2.5 Joining instructions will be forwarded prior to the commencement of the course and must be adhered too to ensure the training can take place.
2.6 The Customer shall co-operate with ETP in all matters relating to the Training, including providing its employees, agents, consultants and subcontractors, with any information which may reasonably be
required by ETP in the organisation of the Training, including, but not limited to, details in respect of the Delegate(s) and ensure that such information is complete and accurate in all material respects.
2.7 ETP reserve the right to refuse training to any persons who are: Rude, aggressive, abusive and/or violent to others on the course. Believed to be a risk to themselves and/or others.
□ Believed to be under the influence of alcohol or other substances. Dressed inappropriately for the course they are attending including PPE.
Refusing to wear the required PPE suitable to the course they are attending.
Any persons whom are refused training will still be charged at the full price.
2.8 Any damage caused by the inappropriate behaviour of any Delegate(s) may be charged back to the Purchaser if their conduct is found to be as a result of negligence.
2.9 It is the Customers responsibility to advise of any special requirements or learning needs which may have implications on the training being undertaken. Should this not be communicated prior to the
commencement of training, ETP may be unable to offer additional assistance if required. Any cancellations of the training as a result of this will be chargeable.
2.10 Course Entry Criteria: Applicants should be at least 16 years old and physically fit. Delegates need to have a good understanding of the English language to take the course.
2.11 Only delegates should attend the course. Should delegates bring additional family or friends to our training venue, we reserve the right to cancel the delegates entry.
2.12 Animals or pets are not permitted to accompany any training delegates on the course. Should a support animal be required, please notify ETP ahead as part of the course booking – see item 3.2.
2.13 Please note it is your responsibility to ensure that you or any individuals you book on the training course are free from any condition which would affect your or their capability to undertake the chosen
training course, and that you or they have the aptitude to cope with an intensive course of study.
2.14 Although this training course and certificate reflects best practice principles and might be useful for learners outside the UK, please note that it is based solely on UK guidance and legislation. Please make sure you also adhere to relevant legislation applicable in your own country if you are a non-UK learner/operative.

3. VENUE/SITE OF TRAINING
3.1 ETP will provide welfare facilities for all attendees when delivered at ETP’s training centre, or a site nominated by ETP.
3.2 If delivered at the Purchaser’s premises, or a site nominated by the Purchaser, the provision of welfare facilities is the responsibility of the Purchaser.
3.3 Whilst parking is available on site, parking is done so at the driver’s own risk.
3.4 The venue or site of training must be a hospitable environment and free from unnecessary risks including airborne hazards, pests etc. Should the training environment be deemed to be unsuitable, ETP
reserve the right to cancel the training.
3.5 We will require a suitable classroom environment where theory elements of the training can be delivered.

4. CONFINED SPACE – SITE TRAINING
4.1 When delivering on-site Confined Space training, we will bring our mobile unit. The dimensions for this unit are approximately 10m x 3.5m, 4m high. We would request a suitable space is made available for this.
4.2 Delivery of the unit may be done ahead of the training, and we would request that someone is able to assist the delivery person in locating the suitable place.
4.3 Collection of the unit may be done on the following days after completion of the training.
4.4 Delivery and collection of the unit may alter due to adverse weather conditions.
4.5 An occasion, a third party/ETP nominated company may deliver and collect the mobile unit on our behalf.

5. WORKING AT HEIGHT – SITE TRAINING
5.1 For the delivery of the practical element of the course, access will be required to the fall protection systems on site.
5.2 All fall protection systems to have been formally certified and deemed as fit for use under the relevant British Standards by a suitable, competent contractor.
5.3 Suitable and safe access to be provided by the Purchaser to the fall protection systems at no cost to ETP.

6. PAYMENT

6.1 Unless otherwise stated in the Contract for Services, the Charges for the Training shall be calculated on a per session, per Delegate, basis.
6.2 A written acknowledgement of the order and a relevant invoice will be issued following receipt of a booking form and full payment must be made as per our standard payment terms.
6.3  Failure by the Customer to pay any Charges when they fall due may (at ETP’s discretion) result in:
the Delegates’ place on the Training being withdrawn;
□ ETP ceasing to provide the Training; and/or
ETP withholding any certification due to the Delegates from the Training

6.4 The total price shall be paid to ETP (without deduction or setoff). ETP shall invoice the Customer for the charges that are then payable, together with expenses, the costs of materials and VAT, where appropriate.

6.5 The price of the goods shall be as per ETP quoted price at time of order. The price shall become payable at the end of the month following the date of ETP invoice, and no later than 30 days from date of invoice. All prices quoted are ex-works and are exclusive of Value Added Tax.
6.6 If the Purchaser fails to make any payment on the due date, then ETP shall be entitled to:
a) cancel the contract and/or suspend any further training to the Purchaser and may result in any ongoing works being postponed with all associated remobilisation costs borne by others; and/or
b) charge the Purchaser interest on the amount unpaid, at the rate of five per cent per annum above the Bank of England base rate until payment in full is made.
6.7 Nil retention is to be withheld from any payment due to ETP in accordance with products and services provided under a supply-only basis.
6.8 For first orders or should the Purchaser’s credit rating be such that standard credit account terms cannot be offered, upfront payment via pro-forma terms may be requested.
6.9 Monies will be required to be cleared in the ETP account prior to any training commencing. ETP accept no liability for the late delivery of courses due to non-cleared funds when upfront payment is
required.

7. OFFERING OF DATES
7.1 ETP can offer potential training dates with or without receipt of a purchase order.
7.2 Any offered dates will be held for a maximum of 5 working days.
7.3 Offered dates will not be held indefinitely and ETP reserve the right to withdraw any offered dates should no confirmation or communication be received.
7.4 No charges will be incurred by either party should ETP cancel any offered dates.
7.5 To formally confirm any offered dates, a completed booking form must be sent to ETP with an accompanying Purchase Order – see item 3.2.

8. CANCELLATION
8.1 Cancellations must be in writing and are subject to the following charges:
□Up to 14 days prior to the course – no charge
□Between 14 and 7 days prior to the course – 50% of the fees
□Within 1 week of the course start date – 100% of the fees

8.2 Transfers to alternative dates will be accommodated where possible at the discretion of ETP. Costs will be limited where possible but please note some charges may still apply.
8.3 ETP reserves the right to cancel Training at any time, without incurring additional liability to the Customer or any Delegates. In such circumstances, ETP will offer (at its sole discretion) alternative dates,a full refund, or a credit note.

8.4 Should any delegates fail to attend the training the full course fee will be chargeable.
8.5 Nothing in these terms allows you to resell or offer for resale your booking on the training course unless expressly authorised by us. These are grounds for cancellation by us.
8.6 Where the Customer cancels, postpones or requests the suspension of training due to adverse weather conditions, including but not limited to extreme heat, extreme cold, high winds, heavy rain, snow, ice, lightning or storms, 50% of the agreed training fee shall be payable, provided ETP has not cancelled the training for safety reasons.
Where ETP has attended the training venue and is ready to deliver the training, but the Customer elects not to proceed due to adverse weather conditions, 50% of the agreed training fee will remain chargeable to cover costs incurred, including travel, preparation, trainer time and resource allocation. Any rescheduled training will be subject to availability and may be subject to additional charges where applicable.
Where ETP determines that weather conditions make the delivery of training unsafe, ETP reserves the right to postpone or cancel the training without additional liability and will offer alternative dates where reasonably practicable.

9. THEFT OF MATERIALS
9.1 Course materials and handouts will be provided to delegates as part of the course delivery.
9.2 Additional equipment may be used for the delivery of training courses such as harnesses, lanyards, gas detectors and breathing apparatus.
9.3 Any items proven to be taken by delegates without consent of ETP will be charged to the Purchaser at full price plus VAT.
9.4 Any proven wilful and deliberate damage of any products used during the training will be charged to the Purchaser at full price plus VAT.

10. FORCE MAJEURE
10.1 ETP shall have no liability to the Customer under the Agreement if it is prevented from or delayed in performing its obligations under the Agreement, or from carrying on its business, by acts, events, omissions or accidents beyond its reasonable control, including, without limitation, strikes, lock-outs or other industrial disputes (whether involving the workforce of ETP or any other party), failure of a utility service or transport or telecommunications network, act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm or default of suppliers or sub-contractors.

11. ENTIRE AGREEMENT
11.1 The Agreement shall constitute the entire agreement between the parties and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations, and
understandings between them, whether written or oral, relating to its subject matter.
11.2 Each party acknowledges that in entering into the Agreement it does not rely on, and shall have no remedies in respect of, any statement, representation, assurance or warranty (whether made innocently
or negligently) that is not set out in the Agreement.

12. NO PARTNERSHIP OR AGENCY
12.1 Nothing in the Agreement is intended to or shall operate to create a partnership between the parties, or authorise either party to act as agent for the other, and neither party shall have the authority to act
in the name or on behalf of or otherwise to bind the other in any way (including, but not limited to, the making of any representation or warranty, the assumption of any obligation or liability and the exercise of any right or power).

13. SEVERANCE
13.1 If any provision or part-provision of the Agreement is or becomes invalid, illegal or unenforceable, it shall be deemed deleted, but that shall not affect the validity and enforceability of the rest of theAgreement.

14. INTELLECTUAL PROPERTY RIGHTS AND CONFIDENTIAL INFORMATION
14.1 Materials distributed during a training course: We may distribute materials
during a training course that you can take away with you. All intellectual property rights in any such materials shall be owned by us.
14.2 Retention of our intellectual property: Participation in the training course does not confer any intellectual property rights (by implication or otherwise) on you to use, alter, copy or otherwise deal with anyof the symbols, trademarks, logos and/or intellectual property of ETP or in the materials referred to in clause 10.1.
14.3 Confidential information: In the event that we disclose any confidential information to you, you agree that you shall not at any time disclose to any person any such confidential information except at may be required by law, court order, or any governmental or regulatory authority.